Privacy Policy
Last updated: January 12, 2026
Introduction
Veogen.studio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI video generation service.
Information We Collect
Personal Information: Name, email address, and payment information when you create an account or purchase credits.
Usage Data: Prompts, generated videos, credit transactions, and interaction data with our service.
Technical Data: IP address, browser type, device information, and cookies.
How We Use Your Information
- Provide and maintain our video generation service
- Process credit purchases and track usage
- Improve our AI models and service quality
- Send service updates and marketing communications
- Detect and prevent fraud or abuse
Data Retention
Generated videos are stored for 3 days and then automatically deleted. Please download your videos if you wish to keep them permanently. Account information is retained until you delete your account. We may retain certain data as required by law.
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Delete your account and associated data
- Opt out of marketing communications
Cookies
We use essential cookies to operate our service, analytics cookies to understand usage, and preference cookies to remember your settings. You can control cookie preferences in your browser settings.
Questions?
If you have questions about this Privacy Policy, contact us at [email protected]