Refund Policy
Last updated: January 16, 2026
3-Day Money-Back Guarantee
We offer a full refund on your first credit purchase within 3 days, no questions asked. If you're not satisfied with our service, we'll refund your purchase completely.
Refund Eligibility
- First purchase only: The 3-day money-back guarantee applies to your first credit pack purchase
- Within 3 days: Request must be submitted within 3 days of purchase
- Full refund: The entire purchase amount will be refunded to your original payment method
How to Request a Refund
- 1Email us at [email protected] with the subject "Refund Request"
- 2Include your account email address and the date of purchase
- 3We'll process your refund within 5-7 business days
Non-Refundable Cases
- Requests made after the 3-day guarantee period
- Subsequent purchases (second purchase onward)
- Accounts terminated for Terms of Service violations
Questions?
If you have any questions about our refund policy, please contact us at [email protected]
